FEDERAL DIPLOMA (BREVET FÉDÉRAL) — BLENDED FORMAT

Digital Engagement Specialist (DCS)

A Digital Interaction Specialist with a federal vocational diploma (Brevet fédéral) supports the digital transformation of organizations. They plan ICT solutions and oversee their implementation, help teams collaborate in a digital environment, support them through consulting and training on digital products, and monitor and respond to developments in digital technologies.

A Digital Engagement Specialist with a federal vocational diploma (Brevet fédéral) supports organizations through their digital transformation.

SIIL · DCS Digital Collaboration Specialist
Structure of the Federal Exam
Digital Changes 50%
Digital Interaction 25%
Team Development 25%
Key Modules
Digital Channels Content Creation UX Design Change Management Project Management
Language of Instruction English
Duration 24 months (2 years)
Course Load 274 hours (92 in-person + 182 online)
Qualification Professional Bachelor's Degree (Brevet fédéral)
2,000 €per semester · course: 8,000 € (4 semesters); the exam is paid for separately

Acknowledgments and Partners

Accreditation, European registries, Swiss quality standards, and the institute's partners

Pro Sport Performance
IACBE
ENQA
SVEB
QS World Online MBA 2024: Top 100
EQAR
IAAR
ZKITU
eduQua
About the Profession

What Does a Specialist Do?

Transformation

Supporting Digital Transformation

Supporting Organizations' Digital Transformation: From Planning to the Implementation of ICT Solutions.

Solutions

Planning ICT Solutions

Planning ICT solutions and supporting their implementation, taking into account the needs of teams and the business.

Interaction

Digital Collaboration Among Teams

Helping teams collaborate in a digital environment: selecting channels, tools, and formats for collaboration.

Education

Consulting and Training

Supporting teams through consulting and training on digital products and tools.

Trends

Technology Tracking

Monitoring developments in digital technologies and developing response measures for the organization.

Content and UX

Content and User Experience

Creating content for digital media and designing user-friendly user experiences (UX).

Curriculum

Modules and the Federal Exam

PART 1 · 50%PROJECT + ORAL EXAM

Digital Changes and Transformation

  • M633Change Management:Initiating and Supporting Change Processes
  • M632Data Analysis:Analysis and Evaluation of Data
  • M646Trend Monitoring:Digital Technology Trends and Organizational Measures
  • M690Project Management: Planning, Leading, and Monitoring ICT Projects
  • M631 UX Design, Part1/2: Designing User Interactions
  • M627 Content Creation, Part 1 of 2:Content for Digital Media
PART 2 · 25%LETTER 240 MIN

Digital Interaction

  • M625Tool Assessment:Review and Evaluation of Collaboration Tools
  • M626Channel Selection:Digital Channels and Situational Tools
  • M628Channel Management: Managementand Optimization of Digital Channels
  • M634 Service Landscape, Part1/2: Maintaining the Service Landscape
PART 3 · 25%ORAL EXAM, 60 MINUTES

Team Development (Critical Incidents)

  • M629Instructional Design: DevelopingInstructional Sequences
  • M630 Meeting Facilitation, Parts 1/2/3:Planning and Conducting Interactive Meetings
FORMAT274 hours

How the training works

  • BlendedFormat: Recorded Lectures + Live Online Sessions
  • 92 hours ofrecorded material: Theoretical Modules
  • 182 hours of live onlineclasses held every other week
  • Language of instruction:English Federal Exam: FR / DE / IT (EN — coming soon)
  • Classes beginon February 1, 2027.

2 years · 274 hours of instruction

The official duration is 24 months. Blended format: 92 hours of recorded theoretical modules and 182 hours of live online classes, alternating every two weeks. The program culminates in a three-part federal exam, which is taken in person in Switzerland. Requirements for passing: a final grade of ≥ 4.0; Part 1—no lower than 4.0; Parts 2 and 3—no lower than 3.0.

Cost

Preparatory course — 8,000 € (4 semesters at 2,000 € each). Federal Exam — 2,900 CHF (official rate for 2026). Late registration — 250 CHF. Application withdrawal fee: 300 CHF (no later than 6 weeks before the exam) or 400 CHF thereafter, if there is a valid reason.

Your Skills

What You'll Learn

The program's 12 modules cover the competencies of a digital engagement specialist across all three parts of the exam.

Digital Changes and Transformation

Change Management (M633), Data Analysis (M632), Trend Monitoring (M646), Project Management (M690), UX Design and Content Creation (M631, M627).

Changes
Data Analysis
Trends
Projects

Digital Interaction and Channels

Tool Assessment (M625), Selection and Management of Digital Channels (M626, M628), Maintenance of the Service Landscape (M634).

Tools
Channels
Optimization
Services

Team Development and Training

Designing Instructional Sequences (M629), Planning and Conducting Interactive Sessions, and Facilitation (M630).

Education
Facilitation
Meetings
Commands

Content and User Experience

Creating Content for Digital Media (M627) and Designing User-Friendly User Interactions—UX (M631).

Content
UX
Media
Design
Career

What kind of job could you do?

Digital

Digital Transformation Specialist

Planning and overseeing the implementation of ICT solutions; supporting teams in their transition to digital processes.

Collaboration

Digital Engagement Manager

Selection of communication channels and collaboration tools; management and optimization of an organization's digital channels.

Enablement

Training and Onboarding Specialist

Developing training modules, facilitating meetings, and advising teams on digital products.

Content / UX

Content and UX Specialist

Creating content for digital media and designing user-friendly interactions.

Projects

Digital Projects Coordinator

Planning, managing, and monitoring ICT projects; supporting change management processes.

Would you like to find out if you meet the admission requirements?

Get advice
Benefits

Why SIIL

Swiss Federal Diploma

The program prepares students for the federal exam (Brevet fédéral) in accordance with the guidelines of ICT-Formation professionnelle Suisse / Société suisse des employés de commerce—a qualification recognized throughout Switzerland.

Your Own AI Assistant

A personalized, 24/7 AI-powered tutor—to help you navigate the modules, case studies, and preparation for the practical exam.

Private Student Chat

Networking with practicing information security professionals and instructors, sharing experiences, and analyzing case studies.

Instruction in English

All modules are taught in English. The federal exam is taken in German, French, or Italian (English will be available soon).

Visa Assistance

Exams are held in person in Switzerland at ICT-Formation professionnelle Suisse. SIIL can assist international applicants with the visa application process.

Hybrid format

Recorded theory sessions and live online classes, alternating every two weeks—perfect for those with full-time jobs.

Contract Price

If you pay for the entire program upfront, the price remains unchanged until the end of the program. If you pay by semester, the price may be adjusted by no more than 10% per year (Section 3.1 of the contract).

Proprietary platform

The SIIL LMS platform, featuring a personal dashboard, recorded video lectures, online classes, and prompt technical support.

What You'll Get and Who Issues It

Federal Vocational Diploma (Brevet fédéral)

Upon successful completion of the federal exam, graduates are awarded the qualification “Professional Bachelor’s Degree, Specialization in Digital Interaction”—a professional with a federal vocational diploma (Brevet fédéral). The exam is administered by the industry organization ICT-Formation professionnelle Suisse, and the qualification is awarded by the Swiss Confederation. SIIL offers a preparatory course for this exam.

  1. SIILPreparatory Course, 274 hours online
  2. ICT Vocational Training SwitzerlandFederal Exam, In-Person in Switzerland
  3. Swiss ConfederationFederal Qualification

SIIL Status and Documents

SIIL status can be check

  • External Quality Assessment of the Institution
  • A Clear Structure for the Federal Exam
  • Documents Open for Review
IAAR Institutional Accreditation Certificate – Swiss International Institute Lausanne, No. AA 0298 Expand fully
The accreditation is valid

Institutional Accreditation

Agency
IAAR
Type
Institutional
Certificate No.
AA 0298

Three Independent Bases of Trust

SIIL underwent an independent institutional evaluation

External experts evaluated the educational processes, the management system, internal quality assurance, and other aspects of the institute’s operations. The result was institutional accreditation by the IAAR (certificate AA 0298).

Check the SIIL in the IAAR registry
Why IAAR Status Matters

IAAR is a member of ENQA and is registered with EQAR. The status of the accreditation agency itself can be verified in European sources.

Admissions

How to Apply to the Program

01

Check the requirements

Admission is possible if one of the following three conditions is met: (a) a CFC in the field of commercial clerk, ICT specialist, mediamatic, or ICT operator (or equivalent) + at least 2 years of work experience involving the use of ICT; (b) a high school diploma (general, specialized, or vocational) or equivalent + at least 3 years of work experience using ICT; (c) a CFC in another program or equivalent + at least 4 years of work experience using ICT. Work experience is counted from the date the diploma was awarded.

02

Submit a request

Fill out the form on the website—an SIIL academic advisor will contact you to discuss your background and language proficiency (French, German, or Italian; and, starting in 2027, English).

03

Gather your documents

Proof of education (CFC / Matura / equivalent) and professional experience. International applicants are responsible for obtaining their own visas and covering their travel expenses; SIIL can assist with the visa process.

04

Enrollment and Start

Signing of the contract, access to the SIIL platform, and the start of the preparatory course. Classes begin on February 1, 2027.

Application

Become a Digital Engagement Specialist

Phone *
Email *
Messenger (optional)

No spam or unsolicited calls.

Your request has been accepted!

We'll get back to you within one business day.

Send a message on Telegram Submit a request